Plex Web: Playback Issues

Symptoms

Channel/Video does not play at all. Loading icon keeps spinning.

 

Cause

Plex is attempting to use HTML5 with DASH protocol which currently does not work with this plug-in.

 

Resolution

Disable/Uncheck Web->Settings->Player->HTML5 Player

 

Applies to

  • Chrome (Not all Chrome setup are affected)
  • Firefox
  • Internet Explorer

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